Shipping Policy

Global Delivery
We deliver worldwide, ensuring accessibility to our products. Some remote regions may have limited availability or extended delivery times.

Processing Time
Orders are typically processed within 1-3 business days. For customized prosthetics, processing may take longer due to quality assurance measures.

Estimated Delivery Times

Domestic Shipping: 3-7 business days.

International Shipping: 7-14 business days. Delivery times vary depending on location and customs clearance.

Shipping Methods
We partner with trusted carriers such as FedEx, DHL, and UPS to ensure safe and timely delivery.

Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen delivery method.

Free shipping is available for orders above $500 in select regions.

Customs and Duties
International customers are responsible for any customs duties or taxes imposed by their local government.

Order Tracking
Once your order is shipped, you will receive a tracking number to monitor its progress.

Lost or Delayed Packages
If your package is delayed or lost in transit, please contact us at support@sarenarm.com, and we will assist in resolving the issue.

Special Shipping Requests
If you have specific delivery instructions or need expedited shipping, please contact us before placing your order.

Holiday Shipping
During peak holiday seasons, shipping times may be extended due to carrier delays. We recommend placing orders early to avoid disruptions.