SAREN F.A.Q.
Have questions about our on-demand printing services, products, or processes? We’ve compiled a list of the most frequently asked questions to help you get the answers you need quickly. If you don’t find your answer here, feel free to reach out to our customer support team for further assistance.
(01)
What is on-demand printing?
On-demand printing allows you to order custom printed products as needed, without minimum order requirements. We print your items after you place an order, which means you only pay for what you need, when you need it.
(02)
Can I order just one item?
Yes! We specialize in on-demand printing, so there are no minimum order requirements. You can order as few or as many items as you like.
(03)
How long does it take to process and ship my order?
Processing times typically range from 1-3 business days, depending on the size and complexity of your order. Once your items are printed, shipping times vary based on your location, but domestic orders generally arrive within 3-7 business days.
(04)
What products do you offer for custom printing?
We offer a wide range of customizable products, including apparel (t-shirts, hoodies), promotional items (mugs, bags), business materials (business cards, flyers), and home decor (art prints, posters). Visit our products page to explore the full selection.
(05)
Can I upload my own design for printing?
Absolutely! You can upload your design directly to our platform, and we’ll take care of the rest. We also provide an easy-to-use design tool if you need to create or edit a design from scratch.
(06)
Do you offer design assistance?
Yes, if you need help with your design, our team is here to assist. Whether you need minor adjustments or full design support, we’re happy to ensure your product turns out exactly as you envision it.
(07)
Are your printing materials eco-friendly?
We offer eco-friendly printing options, including recycled paper and biodegradable inks. Our on-demand model also reduces waste by only producing what’s ordered, making it a more sustainable choice.
(08)
Can I track my order?
Yes, once your order has been printed and shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.
(09)
What payment methods do you accept?r?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
(10)
What is your return policy?
Because our products are custom printed, we do not accept returns unless the product is damaged or defective. If you receive an item that doesn’t meet your expectations, please contact our support team within 30 days, and we will work to resolve the issue.
Have Questions?
We’re Here to Help!
Whether you need design support or help with a large order, we’re just a message away. Reach out today and let’s get started on your next project