1. Information We Collect

Personal Information

Name, email address, phone number, and shipping/billing address when you make a purchase or register on our website.

Payment details are collected securely through trusted payment gateways.

Non-Personal Information

Browser type, operating system, IP address, and browsing behavior, collected through cookies and analytics tools.

Custom Order Details

For tailored prosthetics or customization, we may collect specific data related to sizing or special requests.

2. How We Use Your Information

To Process Orders

Ensure accurate order fulfillment and delivery.

Send order confirmations, updates, and transaction-related emails.

Customer Support

Address your inquiries and resolve issues effectively.

Marketing Communication

Share promotional offers, new product launches, and updates, if you opt-in.

You can unsubscribe from marketing emails at any time.

Improve User Experience

Analyze website usage to optimize content and functionality.

Ensure website security and fraud prevention.

3. Sharing Your Information

Third-Party Services

We share your information with service providers for payment processing, shipping, and website analytics.

These third parties are obligated to protect your data and use it only for the agreed purposes.

Legal Obligations

We may disclose your information if required by law or to protect our rights.

4. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small data files stored on your device to enhance your browsing experience.

How We Use Cookies

Track website activity to analyze trends and gather user preferences.

Provide a personalized shopping experience.

Managing Cookies

You can disable cookies in your browser settings, but this may affect website functionality.

5. Protecting Your Information

Data Security

We implement robust security measures, including encryption and secure servers, to protect your data from unauthorized access.

Retention Period

Personal information is retained only as long as necessary for the purposes outlined in this policy or as required by law.

6. Your Rights

Access and Updates

You can access, update, or delete your personal information by contacting us at privacy@sarenarm.com.

Opt-Out

Unsubscribe from marketing emails or manage cookie preferences at any time.

Data Portability

Request a copy of your data in a portable format.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

9. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Email: privacy@sarenarm.com

Phone: [Insert Phone Number]

Address: [Insert Office Address]

We are committed to safeguarding your privacy and ensuring a transparent and secure shopping experience.