1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agreed to comply with these Terms & Conditions. If you do not agree, please refrain from using our services.

2. Product Information

Product Descriptions: We strive to provide accurate and detailed descriptions of the Saren Arm prosthetic products. However, slight variations in color, design, or specifications may occur due to manufacturing processes.

Medical Disclaimer: Our prosthetics are intended for individuals based on specific medical needs. Consult with a qualified healthcare professional before making a purchase to ensure suitability.

3. Pricing and Payments

Pricing: All prices listed are in USD and are subject to change without prior notice.

Payments: We accept major credit cards, online payment systems, and other methods listed at checkout. Full payment is required to confirm orders.

Taxes and Duties: Any applicable taxes or import duties are the responsibility of the buyer.

4. Shipping and Delivery

Shipping Areas: We deliver globally; however, some remote regions may have limited availability.

Delivery Times: Estimated delivery times vary by location and are provided at checkout. Unexpected delays may occur.

Customs Clearance: Buyers are responsible for ensuring compliance with local regulations and clearing customs.

5. Return and Refund Policy

Eligibility: Returns are accepted for manufacturing defects or incorrect orders within 30 days of delivery.

Process: Contact us at support@sarenarm.com to initiate a return. Provide proof of purchase and detailed information about the issue.

Refunds: Approved refunds will be processed within 7-10 business days after the returned item is received and inspected. Shipping costs are non-refundable.

6. Warranty

Warranty Period: Saren Arm products are covered by a 1-year warranty from the date of purchase for manufacturing defects.

Exclusions: Warranty does not cover normal wear and tear, damage caused by improper use, or unauthorized modifications.

7. User Responsibilities

Account Information: Users are responsible for maintaining the confidentiality of their account credentials.

Prohibited Use: Misuse of the website, including unauthorized access, distribution of harmful content, or illegal activities, is strictly prohibited.

8. Intellectual Property

All content on the website, including text, images, designs, and trademarks, is the property of Saren Arm or its licensors. Unauthorized use or reproduction is prohibited.

9. Limitation of Liability

Usage Risks: Saren Arm is not liable for injuries, damages, or losses arising from the improper use of our products.

Website Content: While we strive for accuracy, we do not guarantee that the website will be error-free or uninterrupted.

10. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page, and continued use of the website indicates acceptance of the revised terms.

11. Governing Law

These terms are governed by the laws of [Your Country/Region]. Any disputes shall be resolved in the courts of [Your Country/Region].

12. Contact Us

If you have any questions or concerns about these Terms & Conditions, please reach out to us:

Email: support@sarenarm.com
Phone: [Phone Number]
Address: [Company Address]

We are committed to providing clarity and support for all inquiries regarding our terms and policies.